Terms and Conditions

To ensure a fair and consistent experience for all students, the following terms and conditions apply. Please read carefully and submit your acknowledgment before commencing lessons.

  1. Definitions:

    • JWGT: Refers to "John Wilmshurst Guitar Tuition."

    • Student(s): Refers to all customers of JWGT.

  2. Lesson Confirmation:
    All lessons must be confirmed by JWGT via email or SMS using the contact details provided by the Student.

  3. Payment:
    Lessons must be paid in full by the Student before booking is finalised.

  4. Rescheduling Policy:

    • The Student must notify JWGT at least 24 hours in advance to reschedule a lesson. The rescheduling request must be acknowledged by JWGT to avoid incurring a cancellation fee.

    • If JWGT reschedules a lesson, a 'catch-up' lesson will be offered with no cancellation fees applied.

  5. Equipment:
    Unless otherwise specified, the Student is responsible for providing their own suitable guitar.

  6. Refunds and Credits:
    No exchanges or refunds are provided. However, a credit will be applied to the Student's account for future lessons if necessary.

  7. Cancellation Fee:
    A cancellation fee equivalent to the cost of one standard lesson will apply if a lesson is canceled without the required notice.